Catalogue Care (Monthly)

A monthly catalogue upkeep service for Shopify stores with large or frequently changing catalogues, where supplier prices, stock levels and new products arrive regularly. Without regular upkeep, product details drift out of date across hundreds of listings and small errors build up in collections, images and feeds. Plans cover up to 4, 12 or 20 hours per month.

Catalogue Care covers your product data only. For ongoing care of the whole website, including pages, promotions, apps and theme settings, see Shopify Store Management.

Plans

• 4 hours per month: for a steady but limited volume of catalogue updates.
• 12 hours per month: for active catalogues with regular supplier updates and new products.
• 20 hours per month: for large or fast-changing catalogues that need substantial monthly support.

What's included

• Supplier price and stock updates from the files or feeds you send.
• New product additions built to your existing naming, metafield and collection standards.
• Bulk edits to pricing, tags, product types, metafields and collections.
• Translations of new or changed product content into French, within plan hours.
• Feed and sync checks: a monthly check for failed product syncs and feeds that have stopped updating.
• Catalogue QA: checks for missing images, broken links, products not showing in collections and Merchant Center disapprovals.
• A monthly summary by email of work completed, hours used and anything that needs a decision from you.

What I need from you

• Staff account access to your Shopify admin with permission to manage products, collections and apps.
• Supplier files, price lists and new product information as they arrive (a shared folder works well).
• One contact who can approve changes and answer product questions by email.

How it works

1. Choose a plan. It bills monthly.
2. You'll receive an intake form by email to set up access, priorities and your preferred way of sending files.
3. Send requests by email at any time. Routine requests are completed within 2 to 3 business days.
4. Any change you are not happy with is revised once within the same month at no extra cost.

Unused hours do not roll over. Work that would exceed your plan's hours is estimated in writing first, so nothing is added without your approval.

Consultation included

A 60-minute consultation is included in your first month. The booking link is sent by email after purchase, along with your intake form. If you're in the Edmonton area, an in-person meeting is available instead.

What you get at the end of each month

An up-to-date catalogue, a store checked for problems, and a written summary of the work completed and hours used.

Not included

• Storefront, page, theme, promotion and app changes. These are covered by Shopify Store Management.
• New store builds, migrations, redesigns or large one-time projects (offered as separate services or by quote).
• Custom app development or theme rebuilds.
• Advertising management, social media or content marketing.
• Urgent same-day or after-hours support.
• Third-party app subscription fees.

By purchasing, you agree to the Service Terms.